Microsoft will launch a mobile-based Windows Live app this week to help customers upgrade to Windows 10, a senior Microsoft executive said Wednesday.
The app, called Windows Live Mobile, will be available on smartphones, tablets and PCs running Windows 10.
Microsoft is offering free upgrades for Windows 10 users.
Microsoft is rolling out a free upgrade for Windows users on smartphones running Windows 8.1, Windows Phone 8.2 and Windows Phone 7.1 to users who already have Windows 10 installed.
Microsoft will offer free upgrades to Windows 7.x users.
The Windows Live mobile app will be an easy way to get updates and support from Microsoft, said Chris O’Neill, senior vice president of global product management for Microsoft.
It’s a better experience for users than the current version of Windows Mobile, he said.
Microsoft has struggled to get users on Windows 10 in the past.
Windows 8, which was available for phones and tablets for a while, was pulled from Windows Store in April 2016 after Microsoft failed to find a way to make it work.
Microsoft announced plans to bring Windows 10 to phones and devices in November 2016.
Microsoft also plans to release a smartphone app in the coming weeks that will help users upgrade to the new operating system.